Education & Resources

Take advantage of these resources to help improve and make your business even better. Here you can log into your account, add or update business listings, and sign up for enhancement programs.

Quick Links

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• How to Take Full Advantage of VCB Programs
• Guests First Customer Service Training Program
  • Certified Guest Service Professionals (CGSPs)
  • About Guests First
  • Guests First Schedule and Registration
• Web & Image Guidelines
  • Guidelines for Rental Properties
  • Guidelines for VCB Image Library
  • Guidelines for Website Listings
• Logos & Image Library
• Social Media Toolkit for Meeting Planners
• Lodging Programs
• Highland Lodging Study
• Bring Your Meeting Home
• Past Event Presentations
• Shellcast Podcast
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